Privacy Policy

Last Updated: 31/01/2026

At Elmongy Cars – شركة المنجي لإستيراد وتجارة السيارات , we value your privacy and are fully committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, share, and safeguard your information when you visit our website https://www.elmongycars.com (or any official Elmongy Cars digital platform), submit inquiries, or communicate with us through online channels including Facebook, Instagram, and WhatsApp Business.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Scope of This Policy

This Privacy Policy applies to:

• Website visitors

• Customers and potential customers

• Users interacting with our advertisements

• Communications via contact forms, phone calls, WhatsApp, and social media platforms

2. Information We Collect

2.1 Personal Information

We may collect personal information including, but not limited to:

• Full name

• Phone number

• Email address

• City and country

• Any information voluntarily provided by you

2.2 Vehicle & Service Information

To provide accurate automotive services, we may collect:

• Preferred vehicle brand or model

• Model year

• Budget range

• Import or purchase requirements

• Service-related preferences

2.3 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device and operating system information

• Pages visited and time spent on the website

• Referring URLs

2.4 Advertising & Tracking Data

We use tracking technologies such as:

• Meta Pixel (Facebook Pixel)

• Cookies and similar tracking technologies

These tools help us measure ad performance, understand user behavior, and improve marketing effectiveness.

3. How We Use Your Information

Your information may be used for the following purposes:

• Responding to inquiries and customer requests

• Providing car importation, sales, and automotive services

• Contacting you with relevant offers, updates, and promotions

• Scheduling inspections, consultations, or vehicle viewings

• Improving website functionality and user experience

• Managing, analyzing, and optimizing advertising campaigns

• Preventing fraud and misuse

• Complying with applicable legal and regulatory obligations

4. Legal Basis for Processing

We process personal data based on:

• Your consent

• Performance of a service or contractual obligation

• Legitimate business interests

• Compliance with legal requirements

5. Cookies Policy

Cookies are small data files stored on your device to enhance browsing experience.

We use cookies to:

• Analyze traffic and user behavior

• Improve website functionality

• Deliver personalized automotive advertisements

You may disable cookies through your browser settings; however, some website features may not function properly.

6. Advertising & Meta Platforms

Elmongy Cars uses Meta technologies (Facebook, Instagram, WhatsApp) to:

• Display targeted car advertisements

• Track conversions and advertising performance

• Retarget users who previously interacted with our website or ads

Data collected through Meta tools is processed in accordance with Meta’s Data Policy.

7. Data Sharing & Disclosure

We do not sell, trade, or rent your personal data.

We may share data only with:

• Advertising and analytics service providers

• Meta Platforms, Inc. and its affiliated services

• Trusted automotive partners or service providers when necessary and with your consent

• Legal or regulatory authorities when required by law

8. Data Retention

We retain personal data only for as long as necessary to:

• Fulfill the purposes outlined in this policy

• Meet legal, accounting, or regulatory requirements

When data is no longer required, it is securely deleted or anonymized.

9. Data Security

We apply appropriate technical and organizational measures to protect your personal data against:

• Unauthorized access

• Disclosure

• Alteration

• Loss or misuse

Despite our best efforts, no online transmission or storage system is 100% secure.

10. Third-Party Websites

Our website may include links to third-party websites such as:

• Vehicle manufacturers

• Shipping companies

• Automotive service providers

Elmongy Cars is not responsible for the content or privacy practices of such websites.

11. Your Privacy Rights

Depending on applicable laws, you may have the right to:

• Access your personal data

• Request correction or deletion

• Restrict or object to processing

• Withdraw consent at any time

To exercise your rights, please contact us using the details below.

12. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

13. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.
Any changes will be posted on this page with an updated revision date.

14. Contact Information

For any questions regarding this Privacy Policy, please contact us:

Company Name: Elmongy Cars – شركة المنجي لإستيراد وتجارة السيارات
Email: info@elmongycars.com
Business Activity: Car Import, Sales & Automotive Services